Conditions of Use

Terms and Conditions:
As “ECO Dreams” has an online based shopping site, we recommend all valued customers to read  following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

1.   By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

2.   In these Terms, references to "you", "User", “buyer” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean “ECO Dreams”, its franchise, affiliates and partners.

3.   Our website ("Website"), “ECO Dreams”, http://ecodreamsbd.com is an Internet based e-commerce portal operated by “ECO Dreams”, a company incorporated under the laws of Bangladesh.

4.   Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. “ECO Dreams” at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

5.   By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access to our Site. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the “ECO Dreams” User Agreement. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on 2014 for all users.

6.   A Special Note about Children: Children (Persons under the age of 18) are not eligible to place purchase order in this Site. We suggest child to should not submit any personal information to us. If you are under the age of 18, you can only use this Site as a guest visitor. In-case of buy product from website we recommend in conjunction with and under the supervision of your parents or guardians.

Conditions to placing order:

1.   A customer should very careful before placing any order to “ECO Dreams”. Please do not place any order that you are not sure about buy the product.

2.   ECO Dreams” is not only an online based shopping (e-commerce) site, but also we have physical existence by our corporate office (address : Level-11, Shah Ali Tower, 33, Kawran Bazar C/A, Dhaka-1215, Bangladesh), and manufacturing plant located at 200, South Kutubkhali Bazar, Dania, Jatrabari, Dhaka-1236, Bangladesh. As we always maintain and update our product list and available stock but it’d be pleasing if our clients make inquiry about large volume/bulk quantity before order placement. We recommend a phone conversation or e-mail before placing the order to make sure about product availability in stock or not.

3.   Anyone can buy our product directly from our outlet at corporate office and we provide free home delivery to both online and physical buy from us.

4.   Mostly we preferred cash on delivery for our products shipment within Dhaka metropolitan area so you have an option to verify our specification to cancel any order during delivery. Once you verify our product, receive it and made payment then you also have an option to return our product if buyer don’t satisfy on our product, in this case you will be charged 10% of product cost as penalty. To know more details please read our return/order cancellation policy.

5.   We do no preferred refund policy for the product of third party products on our store. So buyer must have to check and verify specification (color, dimensions, size, quality etc.)of that products properly during delivery or store pickup time. No complain will be acceptable about sales return after delivery and payment is madden. To know more details please read our return/order cancellation policy.

6.   In case of international order and delivery, a client must have to pay full price with international delivery charges. To know more details please read our International Buy, Delivery and order cancellation policy.

7.   Policies can be adopt/change/modify by authority according to order/shipment/ government rule/country/geographical location at any time. This is highly reserved by “ECO Dreams” and buyer cannot negotiate or violate any policy.

Website or Service Availability: 
ECO Dreams” cannot promise that this website will be uninterrupted or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.

Intellectual Property Right (IPR): 
The contents including but not limited to the software, text, images, graphics, video and audio used on this site belong to “ECO Dreams”. No material, content or image from this website may be copied, modified, reproduced, republished, uploaded, transmitted, posted or distributed in any form without prior written permission from “ECO Dreams”. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws, and may result in criminal or civil penalties. The names of other companies, trademarks, products or services or contents demonstrated or referred to the website may be the Intellectual Property of their respective owners. Any unauthorized use of any of these Properties is prohibited “ECO Dreams” take copyright seriously and will prosecute any unauthorized use of our images. You may not modify or remove any visible or invisible electronic watermark.

Products:

All information, products and services displayed on website constitute an "Invitation to Offer". Your order for purchase constitutes your "Offer" which shall be subject to the terms and conditions as listed below. “ECO Dreams” has the right to accept or reject your purchase order without assigning any reason thereof.

1.   The product delivered to the Customer/Recipient will be generally as per the description of the article and as per the picture chosen by the customer.

2.   The non-perishable articles may also have variations. The customer agrees to the variations and understands the nature of the variations and allows delivering a product which is similar to the product picture exhibited on the web-site.

3.   All products are checked, screened and assured by our Quality control department to ensure that the products are of the standard, quality, design, composition, style or model as well as the specific product is packed as par purchase order.

Product Unavailability:
ECO Dreams” always deliver the exact product ordered by the customer. If a product is out of stock or unavailable, the customer will be informed about this through e-mail and phone call. we offer a similar product nearest to the description of that ordered to the customer, otherwise customer need to wait for some days and after production of that product it will be delivered.

Order Cancellation:
In every case that a customer wants to cancel an order, Customers must contact the Customer Service Cell to cancel an order. If the product has not yet been dispatched, we cancel the order. On the other hand if product is dispatch to deliver then cancellation the order subject to its return policy.

Payments

  1. For local (Bangladesh)customer, All prices are in Bangladeshi Taka (BDT)and Payments will be accepted in Bangladeshi Taka (BDT) and charged to any payment method like Cash on delivery, online payment system, mobile banking system, both debit and credit card in Bangladeshi Taka (BDT.
  2. For international (other than Bangladesh) customers, all prices are in US Dollars. Payments will be accepted in US Dollars and charged to any payment method like TT, Western Union, PayPal, Bank Transfer, Letter of Credit (LC) and International Debit/Credit Card in US Dollars.
  3. In case of above $100 order, we require the credit card back and front image to us. This process is to ensure security in the account.
  4. In case of high value order that is above $1000, we only accept LC.

User Agreement:

Accuracy of Information and Intent of Making Payment:
The customer promises that the information provided to “
ECO Dreams”  will be true, current, correct and accurate including credit card numbers and addresses. The customer also agrees to pay all charges incurred by them and users of the account and credit cards or other payment mechanism at the prices in effect when such charges are incurred.

Indemnification:
The customer agrees to defend, indemnify and hold “
ECO Dreams” and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, related to any violation of this Agreement by them or your authorized users of your account.

The customer also agrees to defend, indemnify and hold “ECO Dreams” and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, in connection with the use of the Service or the placement or transmission of any message or information or other materials by you or authorized users of the account

ECO Dreams” may modify this Agreement from time to time by changing the above terms and condition. The terms and conditions applicable to the customer will be the ones that were prevailing on the day and time you placed your orders.

Contact Us: We value your visit to “ECO Dreams” website and humbly welcome any questions, queries or comments you might have about the website, policy, procedure. Please refer to the Contact section of this website for phone and email addresses.
Copyright: 
All content on this website including the logo, graphics, text, design, music is the property of
ECO Dreams & protected by copyright. No part of the content shall be copied, downloaded, uploaded, published, and transmitted without prior, written permission from ECO Dreams.